Susan Ackerman is a Risk Management Advisor at the MIABC. She started working in the insurance industry in 1989. Over the years Susan has worked at various insurance companies in their Claims Departments as a Senior Claims Examiner, where she specialized in large property losses.
In 2011, Susan joined the Municipal Insurance Association of British Columbia as a claims examiner. In 2012 she moved to the newly revamped Risk Management Department wanting to use her years of claims experience to help MIABC members formulate solid risk management strategies.